In many classes of this nature you would sign up for a session and pay for that session of 7 - 10 classes. If you missed a class due to illness or another commitment you would not get a refund as you are not paying per class but for the session. I would prefer to run "sessions" to make my life easier, but also I want to give my students the freedom to sign up for the classes they want to attend, so there are no set sessions. You get to make your own "session" and once you do it is set. You can sign up for any 1, 5, 10, 15 or any number of classes you want as to avoid conflicts the best you can.
If you have to cancel less than 24 hours in advance there will be no refunds at all. Often a cancellation means someone else didn't get to take the class. If you give me a full week's notice that your child cannot make it to a particular class than I will give allow you to reschedule to a new date for a $20 fee if there are at least 5 spots left in the class you want. If there are less spots availability and you really want a specific date, you can wait until the day before the class and check back in to see if there is still room.
There will be no exceptions to these policies. They are a result of 5 years of trying to figure out what works and what doesn't. If your child has a very unpredictable schedule you can sign up for 1 class at a time(if there is space) to avoid the conflicts, but after 7 classes you'll have paid the equivalent of 8 classes anyway and no better off. Hopefully you can figure out what works best for your child's and family's schedule. Feel free to email me with questions on this policy.